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Title

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Team Leader Support Across Borders

Description

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We are looking for a highly motivated and experienced Team Leader Support Across Borders to manage and support cross-functional teams operating in different countries. This role requires a dynamic individual who can navigate cultural differences, time zones, and organizational structures to ensure seamless collaboration and performance across borders. The ideal candidate will have a strong background in leadership, communication, and project coordination, with a proven ability to drive results in a global environment. As a Team Leader Support Across Borders, you will be responsible for overseeing the daily operations of international teams, ensuring alignment with company goals, and fostering a positive and inclusive team culture. You will act as the primary point of contact between regional teams and senior management, facilitating effective communication and problem-solving. Your role will also involve mentoring team members, identifying training needs, and implementing strategies to enhance productivity and engagement. You will work closely with HR, operations, and other departments to ensure that team members have the resources and support they need to succeed. This includes coordinating onboarding processes, managing performance evaluations, and addressing any issues that may arise. Additionally, you will be expected to stay informed about industry trends and best practices to continuously improve team performance and collaboration. This position offers an exciting opportunity to work in a fast-paced, multicultural environment where your leadership skills will make a significant impact. If you are passionate about team development, cross-cultural communication, and operational excellence, we encourage you to apply.

Responsibilities

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  • Lead and manage cross-border teams to achieve organizational goals
  • Facilitate effective communication between international teams and leadership
  • Monitor team performance and implement improvement strategies
  • Coordinate onboarding and training for new team members
  • Resolve conflicts and address team concerns promptly
  • Ensure compliance with company policies and local regulations
  • Promote a positive and inclusive team culture
  • Collaborate with HR and other departments to support team needs
  • Conduct regular performance evaluations and provide feedback
  • Develop and implement team development plans

Requirements

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  • Bachelor’s degree in Business Administration, Management, or related field
  • Proven experience in leading international or remote teams
  • Strong communication and interpersonal skills
  • Ability to manage multiple projects and priorities
  • Familiarity with cross-cultural communication practices
  • Proficiency in project management tools and software
  • Excellent problem-solving and decision-making abilities
  • Fluency in English; additional languages are a plus
  • Willingness to travel internationally if required
  • Strong organizational and time management skills

Potential interview questions

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  • Do you have experience managing international or remote teams?
  • How do you handle communication across different time zones?
  • Can you describe a time you resolved a cross-cultural conflict?
  • What tools do you use to manage team performance?
  • How do you ensure team alignment with company goals?
  • Are you willing to travel internationally if needed?
  • What strategies do you use to motivate remote teams?
  • How do you handle onboarding for international team members?
  • What is your approach to performance evaluations?
  • How do you stay informed about global management trends?